Refund Policy
Returns RETURNS We do not accept returns for medical grade products, personal care products and the following: If you’d like to return your product, please review the information below. Please ship your returned product, along with a copy of your original receipt to: Purely Kids Please note the reason for your return. Please do not send your purchase back to the manufacturer. EXCHANGES DAMAGED PRODUCTS
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
We accept most unused, unopened supplement products within 30 days of purchase date.
ATTN: Returns Department
3300 Riverside Drive
Columbus, Ohio 43221
If you’d like to exchange a product for another color, style or shade, please review the following:
If you receive an item that is broken or damaged, please contact us immediately at info@purelykids.com or 380-500-5437 (M-F 9AM-6PM EST). Items will not be replaced after 30 days of purchase.